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2014-12-18 Website Revamp Meeting Notes

2014-12-18 Website Revamp Meeting Notes

Discussion items

TimeItemLead
15min

Share progress, feedback we heard, and new home page mockups with colors (mockup 1mockup 2)

Laura Bengford
40min

Discuss a list of questions to solicit specific feedback (40min)

Laura Bengford
10minBrainstorm ideas on visualizing the Policy Advice Development activities (pie chartbar graph) Ariel Liang
20minShare Topic Page content ideas from Ariel (e.g. WHOIS)Ariel Liang
5minNext Steps 

Action items

  • anthony.niiganii to suggest alternative colors of fonts that can both cater to visually impaired users and work well on lighter shades
  • Heidi UllrichAriel Liang to speak with Communications Department to understand whether the At-Large logo can be modified for the web; if yes, can Olivier’s suggestion be implemented
  • Taskforce to decide on featured links inside the purple “Get Started;” ideas include links to the capacity building materials page, calendar, etc.
  • Taskforce to continue the discussion about the appropriate graphic to replace the policy advice development pipeline; Laura BengfordSteve AllisonAriel Liang to speak with the vendor and/or the internal teams to further explore graphic options
  • Taskforce to discuss alternative views for the map inside the Regional Activities & Outreach band 
  • Ariel Liang work with Communications Department to develop talking points for hot-topic interviews during ICANN 52
  • Alan GreenbergOlivier Crépin-Leblond to review Ariel’s sample writing and give comments and suggestions

Notes  

Progress So Far

  • Approach the final stage with the vendor to wrap up the design phase
  • Start pivoting with the existing ICANN web/IT teams, one of which focuses on the development of At-Large website

Look & Feel

  • The group liked the ALAC purple as the primary color and the light ICANN blue as the secondary color
  • Structure is clean and clear
  • White fonts on a lighter shade may be difficult to read by some people
  • The group liked the band structure & their categorization and suggest to use more actual At-Large content to fill the bands

Logo

  • The group prefered to have the At-Large logo but recognizes that it adds width to the navigation bar and the text associated with the logo may be illegible
  • Different ideas for fitting the logo within the space: 
    • Move the text in the At-Large logo to the right side to shorten its height
    • Truncate the top language bar so that it allows the At-Large logo to take up the widths of both the language bar and the navigation bar
    • Move the logo to the left of the Hero Text “We are the At-Large Community”

Hero Band

  • The group liked the hero text banner on top of the picture
  • Different ideas for the placement of the search bar:
    • Within the picture, close to the bottom right edge
    • Inside the “Get Started” purple box
  • Need to make the wording inside the search bar more precisely and change it into something like “Search within the At-Large Site”
  • The group had no problem with repetition of content inside the purple “Get Started” box, but didn’t discuss what links should be featured inside the box

Policy Advice Development Band

  • The group seems to have a general consensus on using a graphic to showcase the number of Statements based on topics within certain period. Web Staff have the capability to make the graphic dynamic, populating & updating it with actual data and linking the bars to filtered search results within the Policy Advice Statement page
  • The group didn’t reach consensus on which graphic should be used:
    • The bar graph may take up too much white space and the taxonomy text may be illegible.
    • The group didn’t examine the pie chart in detail or discuss how it can be placed inside the band

Regional Activities & Outreach Band

  • The group agreed to feature RALO activities and even relevant ALS activities within this band
  • The group didn’t discuss alternative views for the map (other than the view of the ALS representation)

Capacity Building Band

  • The group suggested to change the phrase “Capacity Building” into something more understandable and exciting; suggestions include:
    • Learn About At-Large & ICANN
    • Training
    • Want to Learn More?
    • Free Resources to Learn More
  • Suggestions for additional featured links inside the band:
    • Leadership Training Program
    • ICANN Academy
    • Onboarding for ALSes (or Welcome Aboard)

Calendar

  • The term “Upcoming Event” is misleading and shall be replaced by “Calendar” or “Upcoming Calls”
  • The group didn't reached consensus on where to place the calendar. Ideas include:
    • Where it is now
    • Become its own band
    • An icon on the top portion of the homepage (e.g. Get Started box)
  • Group members pointed out that there’s no date on the calendar and almost every single work day will be purple (as At-Large has call almost every work day); Ariel suggested to reference the design of Google Calendar app to gather ideas to improve the look and utility of the calendar

Other General Comment on the Homepage Mockup

  • Group members had different views on how to cater to newcomers:
    • Alan and Dev: Have a paragraph about “Who We Are” directly placed under the Hero Band.
    • Laura: The “About” section in the navigation bar may suffice
    • Heidi: Make the “Get Started” box into its own band and place it directly under the Hero Band; place the social media icons and calendar within it
    • Dev: Add one/two liners under each band header to explain the terms “Policy Advice,” “Regional Activities & Outreach,” and “Capacity Buiding;” Olivier noted that added text may crowd the page
  • In the footer, the social Media channel text shall be replaced by icons; consider move the icons to the top right corner on the homepage for better visibility
  • Accessibility:
    • At-Large website must be accessible, as we are the main forces behind the push for improving web accessibility
    • Web product team is assessing the accessibility for all ICANN related websites to generate guidelines and best practices. W3C (WCAG) level AA is the goal.
  • Take consideration of the GNSO new landing page which aims to organize information in a more meaningful and consumable manner
  • Dev suggested to reference the vertical timeline function for building a more dynamic page; this page instructs the way to do it: http://codyhouse.co/gem/vertical-timeline/

Sample Writing for WHOIS Policy Topic Page

  • The group recognizes the need to speak directly to the audience (i.e. newcomers for policy topic page) in an approachable, helpful manner, explaining the issues clearly and concisely, avoiding jargons
  • The group prefers the 2nd person perspective in writing 
  • The group suggested different ideas for explaining jargons & technical terminologies:
    • Hyperlink the terms to existing ICANN pages with further explanations
    • A pop-up window appears with detailed explanation of a technical term when you mouse over it
    • Add info graphics, illustrations, short hot-topic interviews of community members, and other multimedia resources to complement written text to help explain complicated technical issues
  • Avoid mentioning specific businesses or organizations in writing; this may be perceived as product placement