ccNSO Methods for Continuous Improvements
After the GRC extensively explored the value of continuous improvement for the ccNSO through the in-person and virtual open space sessions. The Open Space identified the following areas as focal points for continuous improvement of the ccNSO:
i. Engagement and Participation (language, time zone, politics
ii. Knowledge Sharing and Communication (knowledge transfer, internal communications, external communications
iii. Process and Structural Improvement (continuous improvement both at a ccNSO level and an ICANN level, efficiency, effectiveness and responsiveness)
At its workshop in San Juan the GRC explored which method / model would be most advisable to use as a basis for continuous improvement of the ccNSO. The GRC also advises to experiment and test the method on a process that will cover most of the focal points of the two open Space meetings and suggest to Increasing the level of voting of ccNSO membership. Purpose of this experiment is to gain experience in continuous improvement and test the preferred method in a real lie and limited setting.
In March 2024 the Council expressed it's support for this approach.
Background Material for Methods
Open space - Hamburg (results and notes)
GRC Workshop in San Juan March 2024 - (add slides and pics)
Virtual Open Space - January 2024 - (results and notes)