ALAC Meeting With Registrars - 16.03.11

Summary Minutes of ALAC Meeting with the Registrars -

CLO brought up the issue of information that the At-Large community could use.

AG: Website needs search engine optimization.

Registrar - Re-seller model, we’ve noted that issue.

Sandra Hoferichter: short video on work of registrars – would be useful for outreach events

Rudi Vansnick: We need to make a distinction between endusers and consumers. End-user is not necessarily looking for a domain name, but for information.

Registrar: We need to focus on what type of information end-users need. What exactly would you like us to focus on?

Michele: What exactly are you asking for?

EL: It would be good for consumers to know exactly what their rights are. We are interested in some kind of result of informing consumers to understand what happens once they own a Domain Name and how to keep it.

Michele: Registrars do send registrants such information. How do you get them to actually read it? I’m happy to discuss this.

Fatimata: We’d like to see a simple guide on Registrants

AG: We want registrars to be seen as the guys in the white hats.

Lutz: how many registrars are fulfilling the procedure of Whois  (registrars, when required to comply with local law… (follow up).

Tim Cole: To his understanding, no ICANN accredited registrar is not complying with this.

Action Items:

Registrars to produce education information products for end-users/consumers by the next meeting or sooner. – STAFF TO FOLLOW UP WITH TIM COLE AND REGISTRARS

Registrars to develop 3 or 4 more ideas for education/outreach and to identify who among them would be ready to work on this. STAFF TO FOLLOW UP WITH TIM COLE AND REGISTRARS

ALAC to identify any data that could be shared with the Registrars.