Staff Accountability Meeting #15 (21 April 2017 @ 05:00 UTC)
- Brenda Brewer
- Yvette Guigneaux
Sub-group Members: Alan Greenberg, Avri Doria, Cheryl Langdon-Orr, George Sadowsky, Jordan Carter (5)
Staff: Brenda Brewer, Patrick Dodson, Yvette Guigneaux (3)
Apologies: Julf Helsingius, Herb Waye
** If your name is missing from attendance or apology, please send note to acct-staff@icann.org **
Transcript
Recording
Agenda
This doc: https://docs.google.com/document/d/1HJ0gGn0q_ZE7JkTMmBr9fuxtmALTUbTpVy4wnrvB4mk/
1. Intro: agenda review, attendance, SOI check
2. Staff Engagement
● Participation by staff in group (pending)
3. Substantive issue/s of the week
● Initial response to staff questions asked in December
○ The questions and some light answers - drafted JTC 19 Apr
○ The full questions doc (in with the answers to WG earlier qu’s)
● Process for discussion, analysis and development of “solutions” to the “issues”
○
4. Documents Update
4.1 Roles of Board, Staff, Community (“delegations”)
● Further discussion on the Guidelines on delegations to identify any major gaps or issues
for further consideration
< https://drive.google.com/open?id=0B6MyPqTCjxXtUmhGcXVtMm5zSmc >
○ Any further issues?
● Suggest preparation of a one-page cover that explains the community link (Jordan
happy to do this - pending till next meeting, delayed due to change in focus to staff
questions response)
4.2. Current and recommended accountability measures (“measures”)
● Doc can be found at:
https://docs.google.com/document/d/10vz0giMYeD-M9ptRqD6EFwn0a4Wo5-qvjriEzFW
QOyw/edit?usp=sharing
5. Next steps
● On “issues”
○ Issues table for discussion / input at Plenary on 26 April 2017
○ Develop possible responses that could resolve problems identified in the Issues
table, collaborating with staff.
● On “delegations”
○ Draft a one pager that contextualises the existing delegation guidelines, and
circulate it for review and discussion among the WG (delayed due to change in
focus to responses to staff questions)
● On ”measures”
○ Will update
■ after new ICANN org staff review process documentation
■ Based on recommended solutions
● On all docs
○ Participants to do a edit pass, get familiar with the doc, recommend text and add
comments.
6. Schedule update
● Draft documents through to late April
● WG discussion of documents late April, early May
● Document for Plenary Readings
○ 1st Mid May
○ 2nd End May
● Public comment period - June-July
● Joburg meeting - End June
● Absorb comments and adjust proposals - July-August
● Document for Plenary Readings
○ 1st: mid September
○ 2nd: end September
● Abu Dhabi meeting - end October
Updated meeting schedule:
● Friday 21 0500 utc
● Thursday 27 13 UTC
● Wed 3 May 13 UTC
● Mon 8 May 19 UTC
● Wed 17 May 0500 UTC
● Wed 24 May 1300 UTC
● Wed 31 May 0500 UTC
7. AOB
Raw Caption Notes
- Word Doc (Note that these are the unofficial transcript. Official transcript will be posted 2-3 days after the call)
- PDF (Note that these are the unofficial transcript. Official transcript will be posted 2-3 days after the call)
Action Items
Jordan will initiate a discussion on the email list regarding a process for discussion, analysis and development of “solutions” to the “issues”
Documents Presented
Chat Transcript
Yvette Guigneaux: Welcome all to the Staff Accountability Subgroup Meeting #15 | 21 April 2017 - 05: 00 UTC!
Yvette Guigneaux: If you are not speaking, please mute your phone by pressing *6 (star 6). To unmute press *6
Tina-captioner: Hello Yvette. I am ready to go. Thanks
Yvette Guigneaux: hi there Tina, good evening
Yvette Guigneaux: glad to hear all is ready for captioning =)
Yvette Guigneaux: Tina - one question - on your caption pod - that sync button - should it be grey or white?
Tina-captioner: it's grey here
Tina-captioner: I am click on it
Tina-captioner: I meant I can click on it. It's not greyed out
Yvette Guigneaux: ok - just didn't know if i needed to do anything on my end
Tina-captioner: not that I know of. I've never clicked on it nor used it
Yvette Guigneaux: ok
Cheryl Langdon-Orr (CLO): Hi Alan ... Seems like HOURS since we spoke on a conf call ;-)
Jordan Carter: let me guess, it was a couple of seconds?
Alan Greenberg: Probably because it was hours. But not a lot more...
Cheryl Langdon-Orr (CLO): You think!
Patrick Dodson: Hi all - happy to announce that we have the captioning service up and running now, as you can see in the lower window on the adobe connect room.
Jordan Carter: good stuff Patrick!
Cheryl Langdon-Orr (CLO): Yes EXCELENT!!!
Patrick Dodson: tell me about it jordan, i was the one taking notes previously. ;o)
Yvette Guigneaux: Jordan - you have scroll control if you need it on the doc
Yvette Guigneaux: and hope you feel better
Jordan Carter: still a bit under the weather I am afraid - but battling on
Jordan Carter: i'm happy with that
Cheryl Langdon-Orr (CLO): In Preparation
Cheryl Langdon-Orr (CLO): I suspect Alan is correct but we need to 'make the attempt
Cheryl Langdon-Orr (CLO): I suspect Alan is correct but we need to 'make the attempt'
Cheryl Langdon-Orr (CLO): Agree Jordan the "give us the indesputable facts line' is a diversion tfrom our main work to say the least, but we DO need to capture more details in the examples
Jordan Carter: and in that case (staff travel), it is about the role. And then working out whether that's a staff accountability issue or an organisational functional success issue
Cheryl Langdon-Orr (CLO): exactly as the 'same'issues seem to have been around through several staff appointments to the role
Jordan Carter: is "functional fulfilment" part of our role? I don't think it is. Whether ICANN does its job effectively or not isn't a staff accountability problem IMO
Alan Greenberg: Correct.
Jordan Carter: If it's not about the person (evidenced by multiple people having same challenge) it's about resource allocation and priority
Jordan Carter: if there's a general ""service quality"" problem in some functions, that could be raised as an issue, but what's the resolution?
Jordan Carter: is it a staff accountability issue, in other words
Alan Greenberg: That will cover SOME of the issues, but there are others that you cannot mention without it becoming personal.
Jordan Carter: and that safe space - safe forum is one of the systemic gaps
Jordan Carter: and has been raised as one of the issues
Jordan Carter: so that's good
Jordan Carter: I'd characterise those issues as "possible gaps in the HR system"
Patrick Dodson: agree Alan, but I think we can then explore ideas for how specific individual instances can be addressed without overly excelating as a formal complaint to the complaints office or ombuds for example
Jordan Carter: the issue is people who aren't trouble makers, but people who are troubled
Jordan Carter: which ties us back to culture
Jordan Carter: if there's a cultural premium on loyalty, that would help explain that approach
George Sadowsky: Donald Trump values loyalty a lot also. We are in trouble
Jordan Carter: living with our ghosts
Alan Greenberg: Make ICANN Great Again! Love it!
Jordan Carter: ;)
Jordan Carter: MIGA
avri doria: ( I have that hat )
Jordan Carter: behaviours that might indicate that culture stuff
Cheryl Langdon-Orr (CLO): Good point re the opportunity to ignore our outcome Jordn
Jordan Carter: ""that culture stuff""
Jordan Carter: exactly
Jordan Carter: and trying to develop more clarity about a common baseline culture, within that diverse and complex milieu, would be the taks
Jordan Carter: is Organisational Performance the same as Staff Accountability?
Jordan Carter: I think we should flag it, just do it very carefully
Cheryl Langdon-Orr (CLO): agreed Jordan
Jordan Carter: Questions - re-write and edit based on this discussion
Patrick Dodson: no comments from me on the last two questions.
Alan Greenberg: Time of day also affects it...
Jordan Carter: (and we had more participants when we were doing that, Avri...) : -)
Jordan Carter: great
Jordan Carter: I have suggested a community wide session about how we set priorities across ICANN for the Joburg meeting
Jordan Carter: it's an important conversation for us to have : -)
Patrick Dodson: thank you everyone!