Ombudsman Meeting #17 (06 March @ 05:00 UTC)
Attendees:
Staff: Charla Shambley, Karen Mulberry, Laena Rahim, Larisa Gurnick, Lars Hoffmann
Apologies:
** If your name is missing from attendance or apology, please send note to acct-staff@icann.org **
Transcript
Recording
Agenda
Notes (including relevant parts of chat):
1. Roll Call / Apologies – Welcome
2. Report from staff external review of the ICANN Ombudsman Office
- Lars went over the RFP vendor assessment for the Ombudsman Review. Overview of the
procurement process that was unertaken to review the bidders and determine after assessmemnt by several members against the criteria that was identified. The most important
element was understanding and knowledage of Ombudsman and ICANN. When over the
evaluation criteria that was used. After review contracted with Cameron Ralph LLC to
conduct the review of the Ombudsman.
For additional information see Cameron Ralph, LLC in case anyone needs it - http://crkhoury.com.au[crkhoury.com.au]/
- Vendor will be attend the ICANN58 meeting in Copenhagen. Potential for Subgroup to
hold a call with the vendor and discussion relevant detaials that might be relevant for the
review. Possible meeting at ICANN58 with vendor and subgroup particpants.
Questions raised:
Asha - Budget who is paying for vendor travel, ICANN will pay for travel and the dates are
Friday (10) to Tuesday (14). They will be available to meet during these times.
CLO - noted prior experience with vendor, however the report was for adAU Board on
governance
Sebastien - potential issues, raised questions with prior work and assessment
Asha - question on expertise - review slide on expertise of vendor. Can the cost of the
review be shared? Will investigate if the cost can be shared for transparency. Will share
what can be shared.
Sebastien- Did you know of the selected vendor’s role in auAD work on goverance? Will need to check into list of expernences and will provide response.
Lars - can a call be arranged for Tuesday with the vendor?
Asha - question on timeline for the assessment. Response still within the boundary's of the
timeline estimate. All canidates were asked if they could be flexible and work longer on the
reivew if more time was determined to be needed, in particular if the WS2 timeline was
extended. Discussion raised the importance of having a good report over staying with the
current timeline.
ACTION ITEM: Send out Doodle poll to select time to hols a call with the vendor on
Tuesday (7 March), proposed 11 am in Australia
NOTED that time for the call is a one time exception to the set WS2 call slots to accomodate holding the call with the vendor. Also suggestion to include 0500 UTC as a possilbe time slot for the call
Question - do we need a face-to-face meeting with the vendor during ICANN58?
ACTION ITEM - Work with Staff to arrange a meeting with vendor in Copenhagen,
including a room. Potential to ask Herb to use the Ombudsman Office as the location for themeeting
ACTION ITEM - develop a list of people to attend the meeting with the vendor - send a noteto subgroup list with some information to reivew and to send to Sebastien and Lars and list
of people to reach out to.
Sebastien noted disappointed that subgroup or a portion of the group was not involved in theselction process... Hope that in the future that others might be involoved
3. Possible road map and timeline
4. Review of the draft document prepared by Sebastien "ICANN Offices Ombudsman,
Complaints &?"
“5. Complaints” Offices
6. Next meeting - Calendar
Reviewed the dates that have been scheduled for future meetings through May 2017
7. AOB
Reviewed the work inter-depencies with Ombudsman subgroup work
Documents Presented
Chat Transcript
Yvette Guigneaux: Welcome all to the WS2 - Ombudsman Subgroup - Meeting #18 | 06 March @ 05: 00 UTC.!
Herb Waye Ombuds: Greetings
Cheryl Langdon-Orr (CLO): hi Herb
Yvette Guigneaux: good day all -
Asha Hemrajani: Hello all
Asha Hemrajani: Yvette I lost audio on the computer as soon as I received a dialout
Asha Hemrajani: is that normal
Yvette Guigneaux: no its not
Yvette Guigneaux: would you like me to call you back?
Asha Hemrajani: Yes I will disconnect both
Yvette Guigneaux: Asha - can you give me your number?
Yvette Guigneaux: the one you would like to be dialed out at
Asha Hemrajani 2: Yvette, all good now. Many thanks
Yvette Guigneaux: oh ok perfect -
Yvette Guigneaux: =)
Yvette Guigneaux: here is the link from the slide for Cameron Ralph, LLC in case anyone needs it - https: //urldefense.proofpoint.com/v2/url?u=http-3A__crkhoury.com.au_&d=DwICaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=xjNMRR-fjlgBx7tqUEv8lZv2O9RJyMyqWkymcecegCUuwDxFVsW6VBuvkqKnS_lk&m=09bCQUbFO4Ri9qAB9bYyORDB6u52etQW484DYjp9IyU&s=uiDAmLj5qtLb3trcmuGmBjGi5yVyYowVDZK9qKgRg8c&e=
Asha Hemrajani 2: new hand Seb
Cheryl Langdon-Orr (CLO): indeed I do
Herb Waye Ombuds: I will be landing in Copenhagen Wednesday and available from Thursday on
Asha Hemrajani 2: I will only be in Copenhagen on Saturday onwards.
Asha Hemrajani 2: For call with the consultants please could we do this 10am Australia time, anything earlier I will not be available unfortunately
Cheryl Langdon-Orr (CLO): fine for me
Cheryl Langdon-Orr (CLO): that's 2300 UTC
Herb Waye Ombuds: So 8 AM Tuesday is 4 PM Monday in Ottawa?
Asha Hemrajani 2: 11am Australia time would be better!
Herb Waye Ombuds: or 4 PM Tuesday?
Herb Waye Ombuds: I will be on a plane to Copenhagen
Karen Mulberry: Certainly
Herb Waye Ombuds: I will be happy to host
Karen Mulberry: We can look at options to hold the call outside of the WS2 time slots
Herb Waye Ombuds: not expected for Chris to be there
Herb Waye Ombuds: I can pass on contact info for both Chris and Frank
Asha Hemrajani 2: yes please Karen. Same time as current timeslot (ie right now) would also be a good option in the doodle poll
Asha Hemrajani 2: yes good idea Herb
Lars Hoffmann: sebastien - i would also be happy to send a note to the list to ask for input.
Herb Waye Ombuds: Thank you Lars for the summary
Lars Hoffmann: thank you everyone. safe travels and see you in the mark of den!
Herb Waye Ombuds: All is good Seb, merci
Larisa Gurnick: Safe travels all
Herb Waye Ombuds: See you all in Copenhagen safe travels
Asha Hemrajani 2: Thank you all. See you all in Denmark
Cheryl Langdon-Orr (CLO): safe travels to those who are attending CPH meeting... bye for now