8:30 AM – 8:45 AM

• Introductions and staff updates

• Ergys Ramaj, ICANN

8:45 AM - 9:45 AM

• Program strengths & opportunities

• Communities outline respective FY18 objectives & plans to achieve them   

• Ergys Ramaj, ICANN

• Marilyn Cade, BC

9:45 AM - 9:55 AM

9:55 AM- 10:40 AM

• Improving communication & overall processes  

• Ergys Ramaj, ICANN

• Jelena Ozegovic, ccNSO

10:40 AM - 10:50 AM

• Getting the most out of the new & improved platform

• Betsy Andrews, ICANN

10:50 AM - 11:00 AM

11:00 AM - 11:40 AM

• Beyond FY18

• Newcomer focus vs. driving participation in the PDP

• Gaps in current provision

• Tools/support required

• Ergys Ramaj, ICANN;

• Louise Marie Hurel, NCUC

11:40 AM- 12:00 PM

• Action items

• Ergys Ramaj, ICANN;

• All