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Following the exploration of areas of improvement, the ccNSO Council requested the ccNSO Guideline Review Committee (GRC) to propose a general method to guide the ccNSO continuous improvement initiatives. At its workshop in San Juan (ICANN79) the evaluated various methods / models, and advised to use the extensive PDSA model (see below) as a basis for continuous improvement efforts. Following this advice of the GRC, the ccNSO Council adopted this method and asked the GRC to test the method on a process that will cover most of the focal points of the two open Space meetings: improvement of the ccNSO voting process. Purpose of this experiment is to gain experience in continuous improvement and test the preferred method in a real life and limited setting.
ccNSO Methods for Continuous Improvements
Overview of ccNSO Continuous Improvement Initiatives
| Initiative | Group | Description | Start Date | End Date | Outcome |
|---|---|---|---|---|---|
Guideline Review Committee | Improvement effort is to at least maintain the current level of participation of voting (55% of the membership), however if feasible increase the level. |
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| Improvement ccNSO Travel Support | Travel Funding Committee |
| Update of the Travel Guideline | ||
| Improvement ccNSO Members Survey Process | MPC | Steps taken by the MPC to improve the feedback opportunity for the ccTLD community regarding ccNSO Members meetings |
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| ccNSO Capacity Improvement | ccNSO Council |
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| DASC Review | DASC Review Team | A review of the effectiveness and efficiency of the DNS Abuse Standing Committee |
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| Report DASC Review |
| Improvement Council Election Process | Election process manager | Recommendations to improve the cNSO council election process |
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| Election Report |
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