 Objective
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Background Documents
- WHOIS Review Team (WHOIS1) Final Report (2012), Appendix F: Consumer Study
- Competition, Consumer Trust and Consumer Choice Review Team Draft Report
- Phase Two Global Registrant Survey, and the survey announcement:
- https://www.icann.org/news/announcement-2-2016-06-23-en
- Additional links specific to Subgroup 4 may be added here
Further background documents may be found on the Review Team's overall Background Materials page.
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Subgroup Documents
Open Actions/Requests
*To be provided once reasonable date is determined by appropriate subject-matter expert
| Item # | Source of Request | Date of Request | Action Item Request | Action Owner | Anticipated Completion Date* | Progress Notes |
|---|---|---|---|---|---|---|
| 14 | FtoF #3 |
| Erika to revise proposed recommendation CT.1 to explicitly identify how it is related to WHOIS and what information should be provided. | Erika | ||
| 13 | FtoF #3 |
| Erika to draft text to identify the intersection between consumer trust and WHOIS. If there is an intersection, then GDPR redaction of WHOIS data will have an impact on consumer trust - this could be documented as a Problem/Issue. | Erika | ||
| 12 | #33 |
| Erika Mann to look into US FTC information (as per input received at ICANN62) | Erika | ||
| 11 | #27 |
| Erika to review the face-to-face meeting #2 open action items and send input to the subgroup. | Erika | ||
| 10 | #26 |
| Erika to take feedback on-board and use outputs of other subgroups to assess impact of WHOIS1 rec implementation on consumer trust | Eirka |
Completed Actions/Requests
*To be provided once reasonable date is determined by appropriate subject-matter expert
| Item # | Source of Request | Date of Request | Action Item Request | Action Owner | Anticipated Completion Date* | Progress Notes | Completed Response | Completion Date |
|---|---|---|---|---|---|---|---|---|
| 9 | #26 |
| Subgroup to take on “reseller lack of transparency” topic | Subgroup 4 - Consumer Trust | Email (subgroup slides) |
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| 8 | #25 |
| Cathrin to provide link to US FTC feedback on relevance of WHOIS to Topic 4 – Consumer Trust subgroup | Cathrin | Subgroup report |
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| 7 | #23 |
| Alan to work on adding reputation services to the consumer trust work plan as an aspect that contributes to consumer trust based on RDS data. | Alan | Subgroup report |
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| 6 | #22 |
| Continue call discussion about the definition of "consumer" within the subgroup. | Subgroup members | Subgroup report |
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| 1 |
| Erika to expand the briefing request to identify the report and data which the briefing to address. Written briefing ito be requested from GDD by ICANN Org. | Erika | Subgroup report |
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| 3 | #1 |
| Erika to provide links to materials to the subgroup mailing list | Erika |
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| 2 | #1 |
| Subgroup members to review identified materials and questions in first pass work plan document | Subgroup |
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| 4 | #1 |
| Dmitry to verify he can access the subgroup's wiki page: https://community.icann.org/x/AZpEB. | Dmitry | Dmitry confirmed via email that he has access. |
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| 5 | #1 |
| ICANN Org to update planning questions and provide to Erika for review/refinement and distribution to subgroup | ICANN org | email sent to Erika. |
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Decisions Reached
| Meeting | Date | Decision |
|---|---|---|
| FtoF #3 |
| Beyond individual consumer use of WHOIS, there is a connection between consumer protection and WHOIS in the third party use of WHOIS to investigate abuse, deter phishing, etc. Consumers may not be aware that WHOIS plays a role in protection. |
| #1 |
| Delete questions 3,6 from first pass work plan, but retain question 4 (to be rephrased to tie more explicitly to WHOIS and not new gTLDs overall. |
| #1 |
| Delete additional requested material (short compilation of data...) |
| #1 |
| Agree to all review materials and provide thoughts about answers to questions in first pass work plan via email to subgroup |
| #1 |
| Definition of "consumer" to include any Internet user, of which registrants are a small subset. There may be multiple answers based on subclass of "consumer" - for example, trustworthiness provided by WHOIS to registrants vs. trust to Internet users in general. |
| #1 |
| Erika to collate findings, with contributions of particular topics from subgroup members. As all review reports, they should provide findings via email. |