Content Comparison

Implementation Details 

The enhancements to ICANN Ombudsman’s role and function have been the subject of significant discussion throughout enhancing ICANN accountability process. It is currently being examined in the CCWG-Accountability Work Stream 2 within a SubGroup. At-large Members have not only actively participated in the SubGroup, some has also assumed the Rapporteur position in leading the work and shepherding the processes.

Once the community’s recommendations on an updated scope and nature of the ICANN Ombudsman’s role have been issued and considered by the Board, ICANN will put out a Call for Expressions of Interest, and conduct a global search for the next Ombudsman. Pending the conclusion of the community work, Herb Waye has assumed the role of Ombudsman starting on 28 July 2016.

Regarding the improvements of the Ombudsman’s communications platformsFurthermore, At-Large Community members took the initiative to contact former Ombudsman Chris LaHatte and ICANN’s Digital Engagement team, and offered a number of suggestions to enhance the improve Ombudsman’s blog and social media channels. ICANN recently revamped the Ombudsman’s microsite, incorporating clear messaging on the role of Ombudsman (e.g. infographic of the ICANN Expected Stands of Behavior) and simple instruction on how to make complaints. Herb Waye has also maintained an active presence on Twitter and Facebook, making himself accessible to the ICANN community.

Next Step 

At-Large will continue engaging in the CCWG-Accountability Work Stream 2 to help shape the roles and jurisdiction of the Ombudsman. Seasoned At-Large leaders will encourage more At-Large members to participate proactively and make greater influence.