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 No.RecommendationRecipientThematic Group SourceAssigneesStatus
23The roles and jurisdiction of the Ombudsman should be expanded. The ICANN website should provide a clear and simple way for the public to make complaints.Contractual Compliance, ICANN Board, Chris LaHatteTG4
  • IANA Transition & ICANN Accountability
  • Social Media 

Status
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titleOn HOldComplete
- Pending External Process

Pending CCWG-Accountability WS2

Response Required

 

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Actions: 

  • Future Challenges WG to follow up on the expansion of the roles and jurisdiction of the Ombudsman
  • Social Media WG to provide recommendations for community members to easily make complaints to the Ombudsman via the At-Large website
  • Glenn McKnight and Murray McKercher to look at the Ombudsman's social media channels, critique whether they have been used effectively, and provide suggestions 
  • Holly Raiche to explain that this means: The roles and jurisdiction of the Ombudsman should be expanded

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    • This rec can link to the work in CCWG-Accountability WS2, which may touch on the roles and jurisdiction of the Ombudsman 

    • The function of ombudsman will be fully reviewed in WS2 

    • We encourage At-Large members to participate in WS2

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Input from Social Media Working Group: 

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