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xi. Consultation on the IANA Customer Service Complaint Resolution Process. Comment period closed 18 December; Reply period closes 9 January 2013.
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4. Protection of IGO and INGO Identifiers in all gTLDs - Update - Olivier (10 minutes)
See: The At-Large Protection of IGO and INGO Identifiers in all gTLDs (IGO-INGO) Workspace
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5. Follow Up of the ALAC Meeting of 20 December - Olivier (15 minutes)
a. At-Large travel support and dates of departure.
b. Follow from report of GNSO Liaison - Action points
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6. Any other Business - Olivier (3 minutes)
a. Staff update on Beijing Events
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