1. Roll-call, apologies & agenda
2. Adopt preliminary report (17 August)
3. Update on consumer research (Lynn)
4. Further discussion on the gap analysis (Peter, James, all)
5. Staff response to compliance questions (Michele)
6. Update on progress from other sections, and setting deadlines (Sharon, Lynn, Kathy/James, Emily)
7. Keeping track of recommendations
8. Expectations for MdR (All)
9. A.O.B