| No. | Recommendation | Recipient | Thematic Group Source | Assignees | Status | |
| 31 | ICANN and the ALAC should investigate the use of simple tools and methods to facilitate participation in public comments, and the use of crowdsourcing. | ALAC; ICANN GSE Staff | TG5 |
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| colour | Yellow | title | In Progress
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Implementation Details The At-Large Community is exemplary in the ICANN Community for its ongoing effort to research, test, and analyze tools and methods to facilitate end users’ participation in ICANN Public Comment proceedings. The At-Large Advisory Committee and Regional At-Large Organization, particularly the Latin America and the Caribbean Islands Regional At-Large Organization, held a number of capacity building webinars and briefings specifically about ICANN Public Comment proceedings and invited subject-matter experts among staff and community members to explain their significance to end users. The new At-Large website clarifies the development pipeline of ALAC advice in response to Public Comment, makes it easy for users to find and provide input on draft ALAC advice, and enables keyword search and taxonomy-based sorting to help users research past ALAC advice. In addition, beginner-friendly information regarding the ALAC advice development process is published on the website to encourage end users to get involved. The At-Large Technology Taskforce has investigated a variety of communications platforms and collaboration tools, such as SLACK, Lumio, Liquid Feedback, Ahocracy, and Kialo, with the aim to find a Skype alternative that is superior in tracking and archiving discussions related to Public Comment proceedings and ICANN policy issues. As a result of these efforts, the At-Large Community has been prolific in the submission of Statements in response to ICANN Public Comment proceedings. Receiving substantive input across the entire At-Large Community, these submissions have contributed valuable end-user perspectives to the development of ICANN policy issues. Next Step In collaboration with relevant ICANN staff departments, the At-Large Technology Taskforce will continue their search for a Skype alternative and provide a final recommendation for an effective communication, collaboration tool that can facilitate policy activities. |
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Actions:
- Social Media WG and Technology Taskforce to continue their investigation of better tools
- RALO leaders to use the policy section on the new website and provide feedback on how it could help ALSes to participate in the policy advice development process
- Technology Taskforce to discuss Rec 31 during its next teleconference
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- After social media WG and TTF complete testing of lumio, liquidfeedback, trello, and other tools, report on the testing results and mark this recommendation complete
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- jimmy.schulz and Dev Anand Teelucksingh to organize a special purpose session to demo/test kialo.com; Jimmy will invite a rep from kialo.com to do the demo.
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- Dev Anand Teelucksingh to list the tools investigated:https://icann-community.icannatlassian.orgnet/wiki/x/QaM0AwWDPvBQ
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- The challenge for social media is that can we have a conversation on policy via social media? Current policy conversation is taking place on Skype, mailing list, and calls/meetings.
- It would be useful to monitor different social networks to see what has been said about certain policy topics/reports.
- ICANN should task certain staff members in following social media conversations about policy topics.
- This recommendation is also related to Outreach & Engagement Subcommittee. It talks how to get people engaged in public comment periods, etc.
- Social Media Working Group can ask question to get people involved in public comment.
- Break down the questions and encourage people to answer questions in small bits.
- Use particular hashtag to group the conversations around certain policy topic.
- Task an At-Large Working Group to experiment with this method and ask/answer questions about policy topics.
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- The TTF is to review tools such as Liquid Feedback ( http://liquidfeedback.org/ )
- The TTF is currently evaluating Loomio (https://www.loomio.org/) an online tool for collaborative decision-making
- : A guest speaker demonstrated Kialo (https://www.kialo.com/) to the TTF and showcased its capability that allows a group of people to discuss and debate on various issues. TTF has concluded that Kialo may be good for the Community to form broader positions on potential Statements in response to ICANN public comment proceedings than doing detailed document editing work. TTF would suggest the ALAC to trial this tool and see how it would be used to form the arguments in ALAC Statements.
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