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Policy Change Request: https://gnso.icann.org/sites/default/files/file/field-file-attach/rpm-igo-crwt-project-change-request-12jul21-en.pdf
Briefing Document: https://gnso.icann.org/sites/default/files/file/field-file-attach/draft-igo-work-track-briefing-20jul21-en.pdf
Item 8: COUNCIL UPDATE - Update on the Customer Standing Committee and Next Steps for the Council
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Initial Report: https://www.icann.org/en/system/files/files/csc-effectiveness-initial-16jan19-en.pdf
Final Report: Final Report of the CSC Effectiveness Review Team
Council Adoption: https://gnso.icann.org/en/council/resolutions#201903
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